The silent sales killer
E-commerce stores lose sales because shoppers have questions but don't want to open a support ticket. They're wondering about sizing, shipping times, or whether two products work together. Instead of asking, they leave — and buy from a competitor who answers faster.
Traditional live chat doesn't fix this. It feels like filing a request and waiting. Shoppers don't want support — they want a quick answer from someone who's right there.
What floors.js does differently
floors.js turns your online store into a space where you can see shoppers as avatars moving between product pages. You can jump in and help them pick the right size, answer a shipping question, or suggest a bundle — naturally, like a shop assistant walking the floor.
- See which products shoppers are viewing — every product page is a room, every visitor is a visible avatar
- Natural conversation feel — chat happens in the room, not through a ticket system. It feels like talking to a shop assistant, not filing a request
- Social proof built in — shoppers see other shoppers browsing the same product. If 5 people are looking at the same jacket, it must be good
- Works with Shopify, WooCommerce, and any platform — one script tag, no plugins to install, no theme changes needed
Where store owners use it
One line to install
Paste it before </body> in your store theme. Works with Shopify, WooCommerce, BigCommerce, Squarespace, or any custom storefront. Each product page becomes a room automatically. No configuration needed.
floors