floorsThe problem every docs maintainer faces
Developers read your documentation, get stuck, and either open a GitHub issue hours later or abandon your tool entirely. You have no visibility into who's struggling or where. By the time someone files an issue, they've already wasted an hour and they're frustrated.
Support channels are async. Discord messages go unanswered for hours. Stack Overflow questions take days. The developer who needed help 10 minutes ago has already moved on to a competing library.
What floors.js does for docs sites
Every documentation page becomes a room. You can see developers reading your getting-started guide, your API reference, your troubleshooting page. When someone lingers on a page, you know they might need help — and you can jump in and assist them in real-time.
- See exactly which docs page someone is on — watch developers move from quickstart to API reference to troubleshooting
- Natural chat without leaving the docs — no context-switching to Discord or Slack, help happens right where the code is
- Works with Docusaurus, GitBook, VitePress, and any docs platform — one script tag, no plugin system to learn
- Developer-friendly one-line install — paste a script tag and every page becomes a room automatically
Where docs teams use it
Real-time support, right on the docs page
The biggest documentation problem isn't bad writing — it's that help is disconnected from context. A developer reads your API reference, gets confused, switches to Discord, describes the problem from scratch, waits for a reply. By then they've lost 30 minutes and all their momentum.
floors.js puts help where the context already is. When a developer is stuck on your authentication guide, they can see other people on that same page. Maybe another developer who just figured it out. Maybe a maintainer who can clarify the confusing paragraph. The conversation happens right there.
For open-source projects especially, this reduces GitHub issue noise. Questions that would become issues get answered live by community members or maintainers. Faster for the developer, less backlog for you.
One line to install
Paste it before </body> in your docs layout. Works with Docusaurus, GitBook, VitePress, Mintlify, Nextra, MkDocs, or plain HTML. Every page becomes a room automatically. No configuration, no plugins, no build step changes.