Looking for a live chat alternative that does more than support tickets? floors.js turns your website into a social space — real people, real conversations, zero AI.
Live chat tools are built for support. A visitor has a problem, they click the bubble, they wait for an agent. It's transactional by design.
floors.js is not a support tool. It's a social presence layer. Every page on your site becomes a room. Every visitor becomes a 3D avatar. When two people are on the same page, they see each other — and they can talk. No AI, no bots, no canned responses. 100% real humans having real conversations.
| Feature | Intercom | Crisp | Tidio | tawk.to | floors.js |
|---|---|---|---|---|---|
| Pricing | From $39/seat/mo | Free — $95/mo | Free — $59/mo | Free | $49 once |
| Visitor-to-visitor chat | No | No | No | No | Yes |
| 3D presence | No | No | No | No | Yes |
| AI chatbot | Yes | Yes | Yes | Yes | No |
| Setup | Complex | Moderate | Moderate | Easy | 1 script tag |
| Zero friction for visitors | No (form) | No (form) | No (form) | No (form) | Yes |
Every tool on this page — Intercom, Crisp, Tidio, tawk.to — was built to solve the same problem: "How do I answer customer questions?" They're support tools. They connect one visitor to one agent, resolve the issue, close the ticket.
floors.js was built to solve a completely different problem: "How do I make my website feel alive?" It's not about resolving issues — it's about creating connection. When a visitor lands on your site and sees three other avatars walking around, something shifts. The site stops feeling like a brochure and starts feeling like a place. That's the difference.
Support tools isolate visitors. Each person is in their own bubble, talking to your team. floors.js does the opposite: it puts everyone in the same room. Visitors see each other, react to each other, chat with each other. The site owner can jump in too — but they don't have to. The social layer works on its own.
And there's no AI anywhere. No chatbot greeting visitors with "Hi! How can I help?" No automated FAQ answers. No machine-generated suggestions. Every single message on floors.js is typed by a real person. In a world where every website is adding AI chat, choosing to stay 100% human is a statement.
floors.js also gets compared to spatial platforms like Gather.town and SpatialChat. The difference: those tools are built for internal teams (virtual offices) or scheduled events (webinars). floors.js is for public websites, always-on, no accounts required.
Make your site social. One script tag. $49 lifetime.
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